Beginning Sunday, April 19, 2026, through 4:30 p.m. Wednesday, April 22, 2026, Sussex County will be transitioning its financial and permitting systems to a secured cloud-based environment. This upgrade will improve reliability, speed, and security, allowing the County to better serve you.

During this period, services will be limited to drop-off transactions, which will be processed once the upgrade is completed. The County will be unable to accept payments, process permits, or issue certificates of occupancy. The Citizen Self Service portal on the County website also will be unavailable during this time.

The County is providing this information in advance so you may plan accordingly, including submitting any building permit requests the week prior to the upgrade.

The County appreciates its customers’ understanding and apologizes for any temporary inconvenience.

The Utility Permits Division’s primary responsibilities relate to the sewer and water districts. It creates new customer accounts and maintains front footage and equivalent dwelling assessments for all users in the districts. Furthermore, it also monitors changes in the sewer districts to assure that assessments are current. The Division issues permits and schedules inspections for all sewer and water connections in those districts.

The Utility Permits Division also collects certain one-time fees. Other responsibilities of the Division include preparing assessments for street lighting districts, licensing septic haulers and plumbers, issuing permits for holding tank discharges, and enforcing illegal hook-ups and other sewer related violations.